Frequently Asked Questions

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Frequently asked questions

How do I prepare for my bundles install?


To prepare your bundles for install, pre-wash and condition your bundles with high-quality shampoo and conditioning products that are Sulfate Free.




Can I dye my hair extensions?


Yes, you can dye our Brazilian and Indian Collections. Our Dyed Brazilian Collection in Blonde has been pre-bleached, making it easier to deposit color into the hair. We recommend that you allow an experienced hair care professional to color your hair extensions.




Can I dye my hair extensions?


Yes, you can dye our Brazilian and Indian Collections. Our Dyed Brazilian Collection in Blonde has been pre-bleached, making it easier to deposit color into the hair. We recommend that you allow an experienced hair care professional to color your hair extensions.




How do I care for my hair extensions?


To properly care for your extensions you should shampoo and condition regularly with a high-quality sulfate-free shampoo. Use a moisturizing conditioner to add moisture. Use a heat protectant when applying heat styling tools, and sleep on a satin pillowcase (or in a satin cap) to reduce breakage, tangles, and thinning. More detailed care and maintenance recommendations can be found on our product pages.




What type of payments do you accept?


We accept all major credit cards (Visa, MasterCard, and American Express), PayPal, Apple Pay.




How much does shipping cost?


Standard shipping is $13 for order quantities between 7 and 10 items. Standard shipping is $28 for order quantities between 3 and 5 items. We also offer free in-store pickup.




What is your return and exchange policy?


Currently, due to COVID-19 restrictions as well as efforts to protect our customers and staff, we are not accepting returns or exchanges at this time.




Does Your Hair Dynasty offer Wholesale Options?


Yes, look into our new Goal Getter program!